Retail Operations Manager
Established in 1979, this winery
was among the first handful of founding wine properties in what is
now a vibrant 3500 acre wine-growing region on Long Island’s bucolic
North Fork – just 90 miles from mid-town Manhattan.
The winery and tasting room
grounds center on a turn-of-the-century family homestead in the heart
of Cutchogue, NY. There are open lawns, and beautiful vistas across
the surrounding vineyards. Located directly on “The Long Island Wine
Trail (Route 25)”, the winery receives excellent seasonal traffic
flows driving retail sales from the winery.
With the completion of an interior
renovation of our tasting room, we seek an energetic, wine savvy and
dynamic hospitality-oriented tasting room manager who can efficiently
build, lead and train a staff of 12 (rotational), and create a tightly
managed tasting room that consistently delivers outstanding, friendly,
courteous and knowledgeable service. This position will interact
directly with Marketing to define and execute on the total client experience
at the winery and in all aspects of sales to individuals, onsite and
online.
Successful candidate will have
at least 2 years of higher education and at least 5 years of success
in a well-managed, hospitality-oriented sales environment — higher end
food and wine.
Responsibilities include, but
may not be limited to:
- Creating dynamic programs and events to draw and interest visitors and encourage repeat
visitation. - Hiring and training staff to brand standards.
- Delivering first-rate service to guests in presenting our wines, philosophies and brand message
at our tasting room and any future additional outlets. - Merchandizing wines and related items with retail design sensibilities appropriate to the brand.
- Fully exploit capabilities of our POS system, to enhance the client experience and create lasting
relationships. - Coordinate all retail client “touches” including, e-nnouncements, newsletters, and wine club initiatives. Hire light entertainment such as authors for book signings, storytellers, musicians and other on-site entertainment
- Exceptional record-keeping and fiscal management, including financial projection and budgeting.
You must be able to stand for
long periods, lift and handle 45Lbs as necessary
Salary and benefits commensurate
with experience. Please send resume, supporting information, and
salary requirements to:
Ms. Jennifer Bruer
PO Box 818
Cutchogue, New York 11935