We bought a new refrigerator about eight months ago. We had been very happy with it until died on us about a week ago. It started when we noticed that some things weren’t freezing rock hard in the freezer. Then, day by day, stuff started to thaw and the refrigerator side started to get warmer and warmer as well. After waiting a week for Sears to come fix it, they came last night around 6:30, well after the "between 8 a.m. and 5 p.m." window we were given (I took a day off work to accommodate) and said they couldn’t…

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